Elite Exterior
Maintenance Plan
Proactive exterior care designed to protect, preserve, and maintain your home — before buildup becomes damage.
One-time cleaning gets it clean. Maintenance keeps it clean.
Start From the Right Baseline
Maintenance works best when the property is already at a clean starting point. If heavy buildup is present, we start with an Initial Reset before enrolling in the plan. If the property is in reasonable shape, we go straight into scheduled maintenance.
Note: Heavily soiled surfaces may take a couple of gentle cleans to fully respond — especially porous masonry, concrete, and heavily weathered surfaces. This is normal and expected.
Initial Reset
If your property needs a clean baseline before recurring maintenance begins, we start here. Heavy buildup removed, surfaces brought back to a serviceable condition. Then we move directly into the Elite Care plan.
- Full restoration wash
- Deep organic removal
- Surfaces returned to baseline
- Higher upfront investment
Elite Care Plan
Seasonal maintenance visits keep the property clean and protected throughout the year — paired with a Monthly Member Maintenance Visit you can use any month, on request.
- 4 seasonal maintenance visits per year
- Monthly Member Maintenance Visit included
- Organic suppression and surface care
- Predictable, property-specific pricing
A Note on What We Do
This plan is focused on recurring exterior maintenance — not one-time pressure washing, Home Watch, property management, or other property services.
We work alongside those companies, not in place of them. Home Watch keeps eyes on the property. Property managers keep the relationship and operations moving. Elite keeps the exterior surfaces clean and protected.
BUILT TO SUPPORT YOUR PROPERTY TEAM
You keep the client relationship. We keep the exterior maintained.
Who This Plan Serves
- Homeowners
- Property Managers
- Rental Property Owners
- Airbnb / Short-Term Rental Managers
- Home Watch Companies
- HOA Members
HOA & Multi-Property: Bring this plan to your board. Volume discounts available when multiple homes enroll.
A Maintenance Plan That Fits Your Property
Every Elite Care plan includes the essential services your home needs, with flexible timing and customization options.
We recommend the best timing for each service based on your property's needs and Western North Carolina's seasons.
Every Elite Care plan is customized to the property. Pricing is based on property size, access, service requirements, and visit frequency.
Contact us for a property-specific quote — no pressure, no generic packages.
Simple Service Rules for Your Maintenance Plan
We define exactly what's included and what isn't — so there are no surprises on either side.
Roof organic treatment is not included in the standard Elite Care Plan. If your roof needs treatment, it will be quoted as a separate service. This keeps the plan focused on the surfaces where scheduled maintenance delivers the most consistent value.
Gutter clearing, downspout flushing, and flow check are included up to twice per year, scheduled when your property needs it, typically Q2 and Q4. Timing is based on your property's tree cover, gutter guards, and seasonal conditions. Heavily clogged gutters or unusually difficult access between scheduled cleanings may be quoted separately.
Full exterior window cleaning is included twice per year — typically Q2 and Q4. Timing is adjustable based on your property's needs and preferences. Water-fed pole is a cleaning method used where appropriate — it is not an upgrade. Additional window cleanings beyond the two included per year are available as an add-on.
1 full flatwork cleaning per year is included — driveways, walkways, patios, pool decks, and similar surfaces. Targeted maintenance may occur during other visits as conditions warrant. Specialty stains — tire marks, red clay, rust, oil, fertilizer, mineral deposits — require specialty treatment and are quoted separately.
Services outside your plan scope — specialty stain treatment, off-cycle visits, elevated access work, or deep restoration — are quoted separately and require prior approval.
If you want faster cosmetic improvement or heavy stain removal beyond what a maintenance visit covers, a reset clean can be added and quoted separately.
Optional Add-Ons for Your Exterior Maintenance Plan
Build the plan around what matters most to your property. Any of these can be added to your base plan.
Additional Exterior Window Cleaning
For members who want more than the 2 included annual cleanings — extra visits scheduled on request.
Additional Gutter Cleaning
Off-cycle downspout flush, elevated access, drainage checks.
Specialty Stain Treatment
Red clay, rust, tire marks, irrigation, oil, mineral deposits.
Fixture & Detail Cleaning
Exterior light fixtures, cameras, sensors, door hardware, and mounted equipment within ground-level reach — wiped down and cleared of buildup. Elevated fixtures requiring ladder access are quoted separately.
Managed Property Support
Pre-arrival refresh, PM coordination packages, and priority scheduling.
Priority & Off-Cycle Service
Priority and time-sensitive visits, event prep, holiday readiness, and requested off-cycle visits.
Reset, Restoration & Sealing
Initial deep clean, restoration cleaning, surface sealing.
Ask us what exterior areas bother you most or make the property feel dirty even after it's been cleaned. We'll build the add-ons around those areas.
How It Works
The plan maintains your property through four seasonal visits per year — organic suppression, surface washing, gutter service, and seasonal adjustments on a rolling schedule. Between visits, your Monthly Member Maintenance Visit gives you one on-request visit each month included in your plan. Start with an Initial Reset if the property needs a baseline first, or go straight into maintenance.
Surface-Safe by Design
We use professional-grade soft wash chemistry blended with water and a premium surfactant. Dilution rates are adjusted by surface type and condition — what works on a shingle roof is not the same as what we use on painted siding or stone. The surfactant helps the solution cling, spread evenly, and rinse cleaner while suppressing algae, organic film, and pollen buildup without aggressive pressure.
No unnecessary high pressure on delicate surfaces.
Chemistry dialed to the surface. Pressure dialed down.
Elite Environment supports Home Watch companies and property managers — we don't replace them. We handle recurring exterior maintenance so your team doesn't have to. We show up on schedule, keep the surfaces clean, and stay out of the way of the client relationship. Properties at The Cliffs at Walnut Cove, Biltmore Forest, The Ramble, and similar communities are well-served by a dedicated exterior maintenance plan that runs independently alongside existing property services.